Our Fuel management solution provides insightful reports and charts, helping you make data-driven decisions to improve overall fuel consumption, compare vehicles and drivers, and even spot fuel theft!
Our solution offers precise fuel tracking with high-accuracy sensors, allowing you to monitor your fleet’s fuel levels and see average consumption over time, helping identify vehicles with the highest fuel usage and their routes.
If you are experiencing any issues with setting API key and you need assistance, you can reach out to our Support Team via e-mail.
To get assistance you will need to:
provide API key that is being used for data sharing;
include third party platform IT specialist to the recipients of the e-mail you are sending to us, so we can assist them with API method settings;
describe what kind of information needs to be shared via API key.
Our platform offers you Camera Technical Alerts to stay informed about technical issues related to camera devices. For instance, it’s crucial to receive timely alerts in case of problems such as a removed memory card, device shutdown, or technical malfunctions, which can prevent the device from recording important events on the road.
You can customize your notification preferences, choosing which technical events you want to receive alerts for, and how you want to receive them — via email, SMS, or platform notifications.
GPS devices use a system called GPS (Global Positioning System) to find their exact location anywhere on Earth.
Each device is equipped with a SIM card and a GPS antenna to facilitate communication and location tracking.
There are three main terms related to GPS tracking devices:
GPS: This is the global navigation satellite system that gives accurate location information to GPS trackers.
GSM: This stands for Global System for Mobile communications. It’s the technology that lets mobile devices connect to the internet and communicate through cell towers.
GPRS: This is an enhancement to GSM. It helps mobile devices connect to the internet and transfer data more efficiently.
All GPS devices use mobile networks to send real-time data to fleet management providers, helping with remote monitoring and management, providing useful information to businesses and individuals.
If a stable connection to the mobile operator cannot be established, the device will not be able to transmit any data.
CAN bus, or (Controller Area Network), is a communication protocol used in different industries, especially in cars and factories. It lets microcontrollers and devices talk to each other directly, without needing a main computer in between.
In telematics, CAN bus plays a crucial role in collecting and transmitting data from vehicles to central systems for analysis, monitoring, and reporting. The telematics device acts like a messenger between the vehicle’s computer and fleet management platform. It doesn’t change or calculate things, just sends the raw data straight to the server. So, in most cases, what you see on the monitoring software is exactly what’s been read from the vehicle’s systems through the CAN bus.
The most common data received from CAN bus connections:
Real-time odometer readings
Fuel data (level and consumption)
Engine performance (engine hours, RPM, temperature)
Yes! You can track vehicle usage in miles, kilometers or hours. The usage “type” can be configured as an account-level default and modified for each vehicle asset.
Yes. Hitrace makes it really easy to track exactly what type of service work is being done on your vehicles and equipment from both in-house and outsourced maintenance. The system comes with a list of standard tasks and categories, and you can customize these for your fleet’s needs. Our reporting capabilities make it easy to keep tabs on costs, common service items and systems and more at any given time.
Yes! Hitrace offers GPS integrations with a large list of GPS providers. In addition to receiving geolocation data and automatic odometer updates, some integrations also offer fuel location exception reporting, DVIR defect management and DTC handling.
Yes, you can export all your data to a spreadsheet at any time. You can also use data connectors to send clean Hitrace data to supported BI systems (currently supports Singer.io, Air byte, and Microsoft Power Query) and data warehouses. For non-supported systems, developers can create integrations using Hitrace public API.
Yes, in most cases, a tracking device can read CAN data from various types of vehicles. However, the ability to do so may depend on factors such as the vehicle’s make, model, and year, as well as the compatibility of the tracking device with the vehicle’s systems.
If there is necessary to obtain CAN data from a vehicle, contact us with the specifics of the vehicle and our team will assess the possibility of doing so and we will come back with a solution.